Showing posts with label Furniture. Show all posts
Showing posts with label Furniture. Show all posts

Thursday, July 8, 2021

New Furniture...Finally!

Tuesday, July 6th something happened that we had honestly thought might never actually happen...ever!

 Our loveseats finally arrived! 

At this point in the timeline of our furniture saga we had had our furniture delivery date rescheduled 8 times! Yes...8! 

On the 7th reschedule I finally decided to talk to someone and express my dissatisfaction. Don't get me wrong I get that everything is being delayed due to Covid. Totally understand shortages and low staffing and all that jazz. It was the way they kept stringing us along that I didn't like. I was told over and over how the furniture was going to be at their warehouse by this date and that it would take 3 days for the trucks to be unloaded and then reloaded in the proper order for delivery. Then I would get told oh no you couldn't possibly have been told that, we aren't allowed to assure customers that their furniture will be delivered to the warehouse on such and such a date. I would have been totally fine if from the get go they would have said, listen things are backed up we are going to tentatively put your delivery date out to June. We will contact you if it's available sooner than that, but if not we'll talk in June. Totally fine with me! 

The thing that was frustrating was having to plan our life around the delivery date. They would give us a date and that was it. I couldn't plan anything for that date because they wouldn't give you a window of time until the day before. Usually they called a few days prior to the scheduled delivery date letting us know that they'd need to rescheduled so at was nice, but still irritating that it happened 8 times! 

The lady that I chatted with after the 7th rescheduled date was awesome and completely understood my frustration. They ended up giving us an extra 25% off our order due the inconvenience of it all. She also confirmed that our furniture was going to be delivered on July 1st. But like I said at the beginning it was rescheduled 8 times so that brings us to the July 6th date. 



I ended up getting a text from Ashley saying our furniture was on the way and I could almost not believe it. When the guys showed up I was so excited! Here are the 3 huge boxes in the garage waiting to be moved in. 


Michael had contemplated getting someone to come out and remove the middle pane of our big front window. That was how we moved our old furniture out and the new furniture in years ago. It just so happened that Michael had broken the front window and the glass company was here fixing it at the same time we were moving furniture in. They were so kind to help us put it right through the big opening in the window before they fixed it up. It would have been nice, but that was going to be an added expense that we didn't really need to be spending. 



So the furniture came out the front door like normal. These couches are about 15 years old if not a bit older and they are HEAVY. I was helping Michael get this through the front door and unfortunately my hand ended up getting caught between the door frame and the couch. It immediately bruised and swelled up. It hurt so bad and it continued to hurt after this for about a month! 



Michael was able to get the old loveseat out without any help from me...not that I could have actually helped him since my hand was in so much pain. 



Yuck! 




Michael moved the new furniture into the living room in the boxes they came in. It was so much easier that way. 



This was how the loveseats fit in the boxes. The backs weren't snapped into place yet. 



That's one big box! 




Ta Da! 

This is exactly the same loveseat that we had just the newer model. I love the coffee color! We actually ordered these from Ashley's website without ever having seen them in person or sitting in them. We knew we wanted loveseats that did not have a motor in them. I hate motorized couches. There aren't that many options for those anymore so our selection was pretty limited. We really did love our old furniture that my parents gave us, it had just been used and abused. We were pretty sure we'd like the newer models and we were right. They are so firm and supportive when we sat down on them it was actually a bit weird. We had become so used to having no support whatsoever it was strange to have your body not sink way down into the seat. Now that we've had them for almost 2 months it feels totally normally to not sink down. 



Here's the living room with all the new furniture set up. 



You might be wondering why 3 loveseats....why not the traditional sofa, loveseat, recliner situation. It's still the same number of seats right. Yes, but does anyone actually love to sit in the center seat of the sofa? The only seat that doesn't recline. No...no one actually does! That middle seat anyways ends up looking brand new and never breaks down and it's just awkward. This way each person in our family has their own seat and they all recline. 



We do has assigned seats as well. Michael and I get the loveseat that faces the TV. I sit on the left side and he's on the right. The loveseat that is against the wall in this picture is where Owen and Zeke sit. This one is probably the most flexible seating arrangement because half the time Zeke is actually on the floor. 



The loveseat in front of the window is Jack and Ella's. Jack sits on the right and Ella sits on the left. For the most part this seating arrangement has worked out quite well. 



The full grain leather is so nice and smooth. I did buy some cleaning/conditioning cloths and we've already used them once. I wanted to see how dirty the couches had gotten after almost 2 months of use. Surprisingly they weren't dirty at all. The kids are not allowed to eat on the new furniture so I'm sure that's a big reason why they weren't dirty. 




The kids were at Ga-Ga & Pa's when the furniture came so when they got back they got their first look at it all set up. Jackson was not happy at all about the new furniture, but he doesn't do well with change. He did not like how firm the furniture was. I don't think anyone else was as opinionated as he was.

We have been so happy with our purchase and I hope this furniture will last us even longer than the last ones since we don't have crazy toddlers running around in the house anymore. One thing we've been trying to be cognizant about it making sure we aren't sitting right up next to the arm of the loveseat. Kind of like how Owen is in the picture above. We noticed with our old furniture we did that and the seat cushion started to breakdown and then it forced you to sit like that. Instead we've been trying to make sure we are sitting directly in the center of the cushion. 

I would absolutely do business with Ashley again. I love the furniture, ordering it online was super easy and I know that eventually all these delays will get shorter and shorter. 

Sunday, January 24, 2021

New Furniture Saga!

At the beginning of the year my parents started looking for new living room furniture. They asked us if we wanted their old furniture. I say old, but it's not really that old at all. It's still in perfect shape! Normally we would have said YES right away, but Michael wanted to think about it. The thing is normal furniture sets just don't really work for our family and our living room. A sofa, loveseat and recliner will fit everyone, but then someone has to sit in the dreaded middle seat on the sofa that doesn't recline. Also the way our living room is situated the recliner has to be just to the right of the TV so you are so far over it's hard to see the TV for family movie nights. The other issue was my parents old furniture is powered and that's really not something that we wanted. The kids are terrible about putting down their footrest! I know they can learn and they will, but if they do happen to leave it up I like being able to go over and shut it with my foot. Also Michael makes enough money so we can be grown ups and buy our furniture for a change. :) 

The furniture we currently have was given to us by my parents when I was pregnant with Ella! We had actually just found out that Michael had been laid off and it was a welcome gift. My parents had already had this furniture for 5 - 6 years prior to giving it to us. 



For being at least 16 years old...it's really not that bad. Yes, the coloring has faded a lot in certain areas, the cushions are most definitely worn down and the mechanics have seen better days, but they've been good to us. 
  


This is how the couch looks most of the time! 



There is only one spot that is actually worn out. This is on the far right couch cushion. The seating area of the furniture is full grain leather, but the sides are vinyl so that's why this cracked and tore. 

On January 23rd, Michael and I went on a date day to go check out furniture. We went to Mor Furniture, Ashley, Macy's and The Old Cannery. We only found 1 couch set that wasn't powered and it was microfiber! No such luck, but it was still fun to get out and be with just my hubby. 

When I got home I started researching. Michael had already found out that they still sold the furniture we have right now albeit they are a bit of a newer design. Since we found the design name I was able to look it up and find it being sold at all sorts of places. A lot of them charged for shipping which cost a lot! They did sell them at Ashley on their website, but they were about $100 more than another online shop so I decided to get them from the other online retailer. 

We decided the best thing for our family situation was to get 3 loveseats. It makes it so every person has their own recliner and since loveseats are smaller they will fit nicely in the living room. I made an online order with 1StopBedrooms.com. 

While we were out we came across some other fun pieces. Michael thought it might be nice and grown up of us to actually have matching end tables and coffee table. We were specifically looking for pieces that had lots of storage for games, pillows and blankets. 



This was at The Old Cannery and I love it. It's a huge piece of furniture, but I loved the white mixed with dark wood. Also all that storage underneath would be nice. 




These end tables would have be nice to hid pillows in. 



This black one was at Ashley, but I don't really like blank and brown together. 



We loved this idea for the coffee table. Tons of storage for blankets!!! Although...again I don't like black and brown together. 

The reason we wanted all this storage is because we don't really like our current blanket and pillow storage. 



I love the blanket ladders, but they really aren't the most effective way to store all the blankets. In this picture they look all nice, but that's because I hung them up. The kids have a hard time hanging them nicely so most of the time they are pulled over a rung of the ladder or simply thrown into the corner. The pillows are actually stored in a Costco box behind the blank end table that you can barely see. It's just a bit messy and overwhelming to the eye. 

I liked those pieces that we saw at The Old Cannery, but they were just SO big. I felt like the living room was going to be crowded enough with 3 loveseats I didn't want to basically have a whole wall of furniture for the TV. So I started looking around on Ashley's website. That's when I found a TV console I fell in love with and it had other pieces that would match. I decided to check on 1StopBedrooms.com and sure enough they had those other pieces as well. Almost every piece I wanted was cheaper with them and since I already made one order I thought it would be nicer to just deal with the same company instead of buying a bunch of furniture from different stores. So I went ahead and made another online order with them. 

The next day I woke up and I felt funny...I hadn't slept good at all. I get like that sometimes when I spend a lot of money...buyers remorse! Michael and I talked about it and he said...yes it's a lot of money, but first off we received our stimulus so that helped, but also we live in our living room so it was going to be a good investment. That helped me relax and not worry about it so much. 

Fast forward to Wednesday, January 27th...I got a text from 1StopBedrooms saying that I needed to confirm my billing/shipping address by calling the number listed. I called the number and got ahold of Douglas. He stated that the issue was with my zip code and the system had already corrected it. He did want to confirm my order though. He stated that we were getting 3 loveseats with one recliner in each. That's when I was like...huh??? Who has ever heard of a reclining loveseat where only one side reclines. He told me that's how these come. I was shocked and so happy that we caught this before they were made and delivered. I would have been so upset with myself if they'd arrived and we only had 3 reclining seats. I ask him if my order could be updated to include both seats reclining. He said sure, but that there would be an extra cost of $299 per loveseat. I was totally flustered at this point and told him to go ahead and update the order. He also told me about their warranty and how much it covered. It only cost $199 for all 3 pieces and it was good for 5 years. He also said if we didn't have a claim in 5 years they would give you the $199 back. I thought that sounded great so he added that coverage as well. I did have a time period where I could take the warranty off so I figured I would talk about it with Michael and if I needed to I could have them remove it. 

Once I got off the phone with him, I still felt funny! I just couldn't imagine not paying attention to the fact that it was only a one sided recliner! I was specifically wanting a typical reclining loveseat. I went to the website and this is what I found. 



Do you see the wording right under Description....

Dual-sided recliner

At this point I was unhappy! I trusted that the loveseats were made the way he said with only one side reclining, but I felt that the website was misleading. I called up Douglas again and told him my concerns. I said that they should probably have the website wording changed since it wouldn't most likely hold up in a legal proceeding since the word dual means two! He told me he'd look into it and put me on hold. When he came back on the line he said that he would be able to to take $50 off per loveseat because of the misunderstanding. I was still a bit peeved about it. I'm a stickler for verbiage and I know that how things are worded can make a big difference in a legal proceeding. He told me that I wasn't required to purchase furniture through their company and if I wanted to I could cancel the order. I told him that I really wanted the furniture, but I was just taken aback by this obviously false verbiage on their website. He told me that they would go ahead and throw in the warranty on all the other pieces we purchases as well. I felt good about that and thanked him for listening to me and helping get to a solution. 

A while later I was still thinking about it and it just bugged me...seriously have you ever seen a reclining loveseat where only one side reclines?!?!? I decided to find the furniture on Ashley's website and see how they had it listed. Lo and behold it was listed as a dual-sided recliner. I got on the phone to call Ashley and while waiting I decided to try to start a chat online as well. Sometimes it can take forever to actually get through. The agent on chat named Jessica answered me first so I started talking with her. Right after that Ashley answered the phone. I told her that it was adorable that her name was the same as the company and that she works for and she could help someone else since I'd just started working with the chat agent. I asked Jessica if this piece of furniture reclined on both sides. Her answer was yes! By this point I was getting so mad at 1StopBedrooms.com! Jessica also informed me of a coupon code to get 15% off my order. I decided that I would put everything in my cart....3 loveseats, 1 TV console, 2 end tables and 2 coffee tables and with that 15% off we saved over $700 and it ended up being cheaper than 1StopBedrooms by $2400 because of all those additional charges! I thanked Jessica for her amazing help!

My next call was to Douglas....of course he wasn't available. I was told he would call me in 15 minutes. I called back 30 minutes later and was told he still wasn't available. I asked if anyone else could help me since I just wanted to cancel my order. They told me that it had to be Douglas that helped me. I decided right then that I was going to call every 15 minutes if I had to, but thankfully Douglas called me back about 2 minutes later. I told him what I had discovered and that I felt his company had no integrity and I couldn't do business with a company like that. I'm so glad that I had said yes to the changes earlier because normally you only have 24 hours to cancel and it had been well over 24 hours, however, since I made those changes I received updated emails confirming the changes and on those emails it specifically stated that I had 24 hours to make changes. If he was going to give me a hard time I was absolutely going to get a lawyer. Thankfully he didn't give me any run around or issues at all. I think since I had said the word legal proceedings and lawyer earlier he was happy to see me go. I have since received emails stating that my refund will be processed in 72 hours. 

I honestly feel like this was all a God thing. I felt funny in the beginning for a reason and I feel like it was God trying to tell me not to trust them. Now that I've had time to think about it I highly doubt those loveseats are made with only one side reclining. I feel he was just trying to get more money out of me. I've since looked 1StopBedrooms.com up on the BBB (who knows why I didn't do this before)...they have horrible reviews. Of course on their website they only have 5 star reviews. On the BBB they have tons of 1 star reviews and that's only because you can't give zero stars! It seems this text and confirm your billing/shipping address thing is ploy to get you to call them and then they inform you about how since you live outside of the shipment zone you have to actually pay shipping. Or how there isn't certain part included in your order so you have to pay extra for it. They are a completely fraudulent company! 

I've since left a comment on the BBB, their website....which will most likely never get published and I've also commented on their Facebook page numerous times. This company is the worst! I can't believe I didn't do my research! I just wanted to try to get the furniture cheaper and in turn ended up with a lot of hassle and almost spending $2400 more! I'm so happy that I figured this out early and not months into the process like most of the other customers that I read about on the BBB. At least Ashley is local and they've been around for years and they have a good reputation. We are slated to get our new furniture around March 11th and I can't wait. 


Here is what our new loveseats look like. The only real difference other than the color being darker is the location of some of the seams are different. 



Here is our TV console. It's going to be perfect for storing all sorts of games.



This is our current set up. It's worked nice, but it's so cluttered looking with all the games stacked below. The cabinet on the left was painted by Michael's mom. I'm not getting rid of it, but I would like to move it. It is full of games so I'm hoping we can get most of them in the new console. 





I got two of these little end tables. I like that they are only 14 inches wide just big enough to set a book on, but not big enough to become a junk collector. It also has some fun features. The back part of the top opens up so you can plug in a lamp if you want and it has a USB plug for a charger. The little drawer comes out and is actually cup holders. In the back of the end table has a little nesting spot for you to store a book in. I love these!!! 






We knew we couldn't keep our current coffee table because it's square. Since we will have 3 reclining loveseats we had to consider how much space they'd be taking up when they are in the reclined position. Because of this we knew we needed a rectangle coffee table. 




This is the one we chose. All of this furniture is from the same furniture line...it's called Bolenburg. It's gonna be so nice having everything match! We did consider possibly not having a coffee table at all, but I really like playing card games in the living room and it's much better to play them on the coffee table than the floor. This will still allow us to do that. Plus it has all kinds of storage! 




I've never really wanted one of those coffee tables that has the top that pulls up, but this was the one that matched the other furniture I liked. The more I think about it though I think it's going to be so nice for Ella to sit on the loveseat and use it as a desk. Michael says no eating on the new furniture, but we'll see how long that lasts. 

You might remember I said that we got 2 coffee tables. Remember this view? 


Where that black chair is off to the left is where another loveseat will be so this corner will be basically unusable. We are taking out the two blanket ladders, the Costco box that holds the pillows and the black end table and replacing it with this....





This is the only piece that isn't from the Bolenburg line. It's from the Aldwin collection. The other pieces are vintage white with grey tops. This is a gray finish so we are crossing our fingers and hoping they pair well. We aren't two worried because like I said this is going to tucked back in the corner between two loveseats. It's not going to be a focal piece. The reason we loved this coffee table is...


Look at all that storage! This is going to be such a great place for the kids to be able to toss in their blankets! 

I'm so happy that it all worked out. I can't wait to get all our beautiful new furniture!